Leadership and Management Programmes
Disney Keys to Quality Excellence
Intercontinental Hotel, Park Lane, London
1 Day
Wednesday 16 September 2023
OR
• Thursday 17 September 2023
Participants explore the world famous Disney principles for delivering service excellence, day in day out.
Topics include:
- Explore the Disney cycle of quality service
- Develop a service philosophy
- Learn the tools to support a service cuture
- Deliver on the service theme
For more information on the Quality Service programme, click here. (PDF download)
To request places on the Quality Excellence programme, click here.
If you have any questions, or would like further information, please contact Christine Martin at the UK event organisers, Peach Factory.
E: [email protected]
T: 01704 550383
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www.hospitalityskillsacademy-disneyprogramme.co.uk
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