“Missed the Excitement of Operations

Jane Renton's Inspirational Journey

Career Path: Trainee Management Programme > Hotel Management > Placement > Lecturing Posts > General Manager

“Operated a Training Restaurant in a College"

My Story: After studying Hotel Management and graduating from College, I secured a placement in a hotel and Conference Centre where I trained in several roles. I then did a years sabbatical in Australia and New Zealand. When I returned I retrained and took up lecturing posts at a College. I operated The Training Restaurant, co-ordinating student placements and lecturing on the subjects of Leisure and Tourism and Hotel & Catering Management. I missed the excitement of an operational role and joined the Dorchester Hotel, I stayed for 9 years working up to Operations Manager before moving hotels as General Manager.


Funny Story: “Wearing someone else’s shoes” -  When working in Guest Relations at The Dorchester, London, a guest called me to report his business shoes had not been returned from the overnight shoe shine service.  He was in a hurry for an early business meeting and not amused.  As the shops were shut and we failed to locate the shoes in time, I “persuaded” him and one of my colleagues to “lend” their shoes to him for the day.  On return the guest was happy as  said he had clinched a great deal.  I politely suggested the shoes were “lucky”, he agreed and said he would buy some – I arranged a pair to be purchased, gift wrapped and delivered to him as a gift.  He appreciated the gesture and became a regular guest…


























General Manager - Jumeirah Lowndes Hotel

“If you realise your going down a career route you are not happy in you can always do something about it"

Countries Worked:
Hong Kong

The Fun Stuff:

“I enjoy Golf, skiing and horse riding"

For a full biography of Jane Renton click here

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