Customer Service

Customer Service Training

Service Courses that Deliver Tangible Returns on Investment

Book now

Whether to maximise the Olympic opportunity or simply grow next weeks sales these programs have world class content, layered to ensure maximum learning and support and are delivered only by Academy licensed facilitators.

To book now contact
Mark Maltby programme director and facilitator 
[email protected]
Mobile: 07919624832

Click here to download Programme PDF.

Inspiring Customer Professionals Course for team members
Not just another course; it is an interactive, stimulating and engaging training experience.  Delegates will experience a journey of personal development and understanding of Customer Service.  This motivational course includes; interactive games, debates and role reversal to bring the learning experience to life.

Coaching Customer Excellence Course for managers and supervisors 
A course that enables managers to manage their employees to deliver the best customer service and enables mangers to facilitate the learning from the Customer Service Professionals Course. Provides communication and coaching skills to help develop a team based approach to customer service.

World Class Customer Service Licensed Facilitator Course – In House Trainer
Will enable you to provide this nationally recognised qualification In-house or on behalf of the Academy. This course is endorsed by The National Skills Academy Hospitality allowing you to deliver excellent customer service throughout your team members and industry.




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