Case Studies
Our experienced trainers – the best in the industry – have worked with clients from many service-oriented sectors. Find out how we have successfully delivered customised training programmes that meet specific business needs for companies such as William Hill, Ford Retail, Victory Services Club and many others. Be inspired by some outstanding hospitality leaders and their recipe for success.
BDL Hotels
BDL Hotels, the UK’s largest privately owned, multi-brand franchise and management company, is using the People 1st Training Company programme Leading Teams to Increase Customer Spend Through Service Excellence across the country to differentiate its hotels and develop staff as customer service specialists and further promote its employer brand.
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City College Norwich
City College Norwich has developed an ingenious model for increasing success rates, retaining students and securing funding through the Employment 1st programme.
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Drake & Morgan
Drake & Morgan’s operations manager says the 7 Habits of Highly Effective People programme, delivered through the People 1st Training Company, has boosted his productivity.
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Dukes Hotel
Five star boutique, Dukes Hotel, has used the People 1st Training Company to deliver the 7 Habits of Highly Effective People programme.
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Ford
Ford Retail selects Stonebow for pioneering HR and finance training in automobile
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MWB Business Exchange
Stonebow helps MWB Business Exchange grow its in-house training capabilities
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Newham College
Newham College used the Employment 1st programme to secure Olympic funding for pre-employment training and increase success rates.
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Prestige Ticketing Ltd – In-house Trainer
Carl Smith has had a long career as an in-house trainer, using a number of People 1st Training Company programmes to train hundreds of people in a variety of courses.
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Rosliston Forestry Centre
Stonebow’s Customer Service training reveals untapped potential at The Rosliston Forestry Centre
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Sofitel St. James Hotel, London
The exclusive Sofitel St. James Hotel is located in the grade II-listed former home of Cox and King’s bank in the heart of London’s West End, making it one of the area’s most unique five star hotels.
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The Connaught
The Connaught in Mayfair is one of the most prestigious hotels in London.
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Victory Services Club
Stonebow helps improve organisational culture at
Victory Services Club
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William Hill
To prevent underage gambling in its retail outlets, William Hill, one of the UK’s best known gaming brands introduced several initiatives based on the Gambling Act 2005.
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